Hiawatha Service

The Hiawatha Service, or simply Hiawatha, is an 86-mile (138 km) train route operated by Amtrak on the western shore of Lake Michigan between Chicago, Illinois, and Milwaukee, Wisconsin. However, the name was historically applied to several different routes that extended across the Midwest and to the Pacific Ocean. As of 2007, twelve to fourteen trains (seven round-trips, six on Sunday) ran daily between Chicago and Milwaukee, making intermediate stops in Glenview, Illinois; Sturtevant, Wisconsin; and Milwaukee Mitchell International Airport. The line is partially supported by funds from the state governments of Wisconsin and Illinois. The line utilizes the CPKC Railway's C&M Subdivision and Metra's Milwaukee District North Line.

Hiawatha Service
Hiawatha Service at Glenview, October 2018
Overview
Service typeInter-city rail
LocaleIllinois/Wisconsin
PredecessorMilwaukee Road corridor trains
First serviceMay 1, 1971 (1971-05-01)
Current operator(s)Amtrak, in partnership with Illinois and Wisconsin Departments of Transportation
Annual ridership636,854 (FY23) 26.9%
Route
TerminiMilwaukee, Wisconsin
Chicago, Illinois
Stops5
Distance travelled86 miles (138 km)
Average journey time1 hour, 29 minutes
Service frequencySeven round trips (Mon–Sat)
Six round trips (Sun)
Train number(s)329–344
On-board services
Class(es)Coach Class
Disabled accessAll cars, all stations
Catering facilitiesNone
Baggage facilitiesOverhead racks, checked baggage available at Chicago and Milwaukee (suspended)
Technical
Rolling stockSiemens Charger
Venture coaches
Horizon coaches
Track gauge4 ft 8+12 in (1,435 mm) standard gauge
Operating speed57 mph (92 km/h) (avg.)
79 mph (127 km/h) (top)
Route map
86 mi
138 km
Milwaukee
78 mi
126 km
Milwaukee Airport
63 mi
101 km
Sturtevant
Chicago River (north branch)
MD-N to Fox Lake
16 mi
26 km
Glenview
0 mi
0 km
Chicago

All stations are accessible

The service carried 636,854 passengers in fiscal year 2023, a 26.9% increase over FY2022. It is Amtrak's sixth-busiest route, and the railroad's busiest line in the Midwest. Revenue during FY2011 totaled $14,953,873, a 6.1% increase over FY2010. Ridership per mile is also very high, exceeded only by the Northeast Regional and the Capitol Corridor. A one-way trip between Milwaukee and Chicago takes about 90 minutes. In the 1930s, the same trip took 75 minutes on the Chicago, Milwaukee, St. Paul and Pacific Railroad's Hiawatha. In 2014, free Wi-Fi service was added to the Hiawatha Service. The service is especially popular with fans attending games involving baseball's Brewers–Cubs rivalry using mass transit, with trains before and after games at either American Family Field or Wrigley Field often filled to capacity.

The route is augmented by Amtrak Thruway routes connecting Green Bay, Appleton, Oshkosh, and Fond du Lac with Milwaukee and Madison, Janesville, and Rockford with Chicago.

On April 24, 2020, the Hiawatha was temporarily replaced by bus service due to the COVID-19 pandemic. Partial service resumed in June 2020, and full service in May 2021.

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