 More than 17 years of IT industry experience in software development and helpdesk  Worked on ERP applications, configuration and development  Experienced in AS/400, RPG, RPGLE, SQL  Experience in remote Support  Experience in meetings with customers and analysis with a project reliability study  Customer focused  Highly dedicated and can work on my own-initiative or as a part of team.  Flexible and versatile to adapt to any new environment and work on any project