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Questions tagged [zendesk-sdk]

23 questions
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Zendesk - How do we can read data of currently opened tickets in server side app?

I have an app which is server side. my task is to read and display data from on currently opened tickets in my server side app. is it possible? or what can be best solution for doing this? Thanks
Ram Chander
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zendesk zcli gives error Error: Cannot autolaunch D-Bus without X11 $DISPLAY

I have followed all instruction given here https://developer.zendesk.com/documentation/developer-tools/getting-started/setting-up-your-development-environment/ and https://developer.zendesk.com/documentation/apps/app-developer-guide/zcli/ I am…
Shiv
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Zendesk API to get password expiration time and password changed time of user

Is there any Oauth Zendesk api, to retrive the org password expiration time and password changed time of org user
paradox
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Zendesk SDK JwtAuthentication not working

I have the SDK for android and I try to setup JWT Identity for chat and support modules. I have a webhook defined as in the doc. It work. I see in the log that zendesk is sending the user token I give him in the JwtIdentity and it returns a jwt as…
MaximeL
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How to trigger the webhook when assignee for a ticket is updated/changed

I'm trying to call a webhook which triggers as soon as the assignee for any ticket is updated on Zendesk Below is the condition am using currently: But, I don't know why the webhook is not getting triggered when I change the assignee Am I doing…
Abhishek Khanna
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IOS ChatSDK - Failed to observe account status updates

Im trying to observe the agent status every time I change it from the zendesk Dashboard, but its not working for me. Im just able to get it once for the first time that Im launching the view . How can I make it reactive and get the updates of the…
RimKtari
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Testcafe not able to communicate with local zat server (zendesk-app-tools)

I'm building a test suite for our Zendesk apps and testcafe works perfectly fine for our environments but isn't working with a local zat server. When a developer wants to test a change they'll build and run the app within a zat server which talks…
Todd Glover
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Could not find com.zendesk:support-providers:5.0.2

Well I just tried to generate an Android APK in my Azure DevOps pipeline and it gives me the following error, does any one have solved this issue?, all works fine the same build varian in Android Studio, also before adding this dependency in my…
Akhha8
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