Questions tagged [twilio-programmable-voice]

Twilio Voice allows you to make, receive, and monitor phone calls around the world using a robust API.

195 questions
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Caller doesn't connect into the conference

I'm trying to use Twilio to connect workers through a kind of Walkie Talkie (all the workers get a JWT to make browser calls using the Javascript SDK), for this I use the Twiml verb conference, when the worker press the conference button in the…
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Differentiating between Twilio Gather Timeout and Empty Input

We are trying to gather caller information through a series of steps, but give them the option to escape from the flow by sending just #. We would like the caller to be able to escape the series of steps and follow separate logic…
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Twilio Conference callback

I am not able to get status callback from conference I use: PHP as backend Client TwilioJs as frontend for my softphone. Call flow looks as follows: Inbound Call -> IVR -> enqueue Worker (Conference) -> Connect task to relative worker using JS SDK…
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How to show number of caller when forwarding call in twilio

I have an app using twilio. I have made the twilio number public and setup call forwarding from that number to my personal number to show alerts both on the app and my phone. The issue is that I am unable to identify the caller on my phone as it…
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Incoming calls are not being initiated using Twilio Node Server ( Not sending VoIP notifications ) - Fixed

I'm trying to initiate calls on my mobile app (Inbound call ) through my node server. I have set up all credentials in the env file and cross-checked them many times. I'm doing so using the Twiml. I'm sending the below the Twiml response to Twilio…
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Twilio Received an error from MediaStream

I am trying to integrate Twilio in my Laravel application so far I was doing great generated the access token, created the device but when I run device.connect(param) it give me this error in the console. twilio.min.js:99 Received an error from…
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Twilio call drops unexpectedly after one minute

I am using Twilio studio for creating a survey, my issue is whenever the flow arrives at a 'Record' or 'Gather' widget, if the recording time exceeds one minute the call ends unexpectedly. I set 'MAX RECORDING LENGTH' to 180. I checked the call…
Lili
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How to add an extension number in twilio click to call using node js

As per the documentation here & the github source code here, I have cloned the application, its working perfectly. Suppose if my sales person having some extension then how can I give that extension in this script. Normally, using senddigit I can…
Arun
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Issue with Twilio Redirect tag

This is such a basic thing and I remember i have had it working before. Not sure what im missing but redirect tag doesn't seem to be working and instead i hear the url played out in test to speech. Below is my response XML. I hear "this is a test"…
Alex
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Twilio voice call not going to custom page in IOS

I am using Twilio for voice call functionality in my IOS application. If the app is in an active state or running in the background its perfectly going to my custom call page and I can take proper action from my custom page like disconnect or…
Sarath
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How to know when a call is forwarded from Twilio?

I have a (UK Landline) phone number at Twilio. I have set up call forwarding, so that the caller ID {{contact.channel.address}} is passed on to me (using Twilio studio). I want to know when the call has been forwarded to me so that I can…
Matt
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Can't seem to figure out how to perform an incoming call using Twilio?

So, I'm new to Twilio and have been trying to build a full VoIP app. I can make outbound calls, but I'm not sure how to get an incoming call to be answered with Twilio and talking to a real person. I've scrolled through what seems like most of their…
Logan Ellis
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Getting the number of the caller in twilio

I want to know the current callers(client) Phone Number and then be able to verify it from my HubSpot CRM to see which language my client speaks. Then Enqueue the call to the agent that speaks the language or give the Caller an option to choose the…
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Twilio sends bad request

I'm building a rather complex Twilio voice application. It consists of call recordings and call manipulation. Right now, I'm facing an issue, where twilio will shut downs the call with "an application error has occured". The call flow looks like…
varylu
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Is there a way to enter dollars/cents via DTMF?

I'm currently working on a pay-by-phone system with this flow: customer's account number with us amount to pay - with the previous 2 s passed as variables to Stripe The issue I am having is collecting the amount. Is…
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