Questions tagged [twilio-programmable-voice]

Twilio Voice allows you to make, receive, and monitor phone calls around the world using a robust API.

195 questions
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Is there any way to save mulaw audio stream from twilio in a file

I am using Twilio voice stream feature and i don't want to use Twilio record functionality. When Twilio starts sending voice stream to my server i want to store it into disk as an audio file in realtime.
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1 answer

Twilio: Is it possible to call multiple client id at once?

I have implemented warm transfer in the my application (C#) but I have to extend it. Below is my new use case: Customer calls to our Twilio number. That Twilio number is assigned to a department in our database. Based on that number I retrieve all…
Raj Gupta
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Twilio Client JS-SDK Websocket constantly reconnecting

I am having a problem when initializing the Twilio.Device in the client js which I'm unable to track down involving the websocket of a device continuously disconnecting whilst setting up the device. I have stripped my code to it's barebones, just…
gjones
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1 answer

Real time call transcription using twilio

At a higher level, I am trying to replicate what Kris showed in his demo here: https://youtu.be/Am74WU1zENA?t=717. This is the call flow I want to get to: A customer calls in. Customer gets automatically connected to an available agent There is a…
shubham31
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How to gather DTMF tones on a two way call with Twilio programmable voice

I am currently using the Twilio Client SDK for Android to make a call from Person A's android app (built by me) to Person B's phone. I am trying to figure out how Person A's android app can listen to DTMF tones passed in by Person B's dialpad and…
Deepak
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Twilio Verb does not complete a 20 second wav file before the very is executed

A customer of mine is facing issues with our voicemail drop feature. The recording is 21 seconds long but only the first 6 to 8 seconds are played on the recipients voicemail before the call is hung up. The sequence of events is shown in the…
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2 answers

Twilio conference voicemail/machine detection

I am building an application in which we add 20 people to a conference for an important discussion, and suppose one or two of participants (From the 20 people added to the conference) is not available and their voicemail is active, then in the…
Anand Yadav
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Flutter/Android: Twilio Programmable Video is causing app & system performance to degrade after subsequent calls

I've configured Twilio Programmable Video using this package: https://gitlab.com/twilio-flutter/programmable-video/ But I've realized it is causing the app & system performance to degrade. Then after some investigation, I found that EGLRenderer is…
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1 answer

How to forward an incoming call to a Twilio number to another number?

I need to forward incoming calls to my Twilio number to a personal number. I need to do this by Java code because I have a few other Business logic executing when TwiMl App redirect the request and because of that, I can't use Twilio Studio. I tried…
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Answer the second incoming call/conference

I am working with Twilio Voice JS SDK. Every incoming calls are converted to conferences. I can do this. If there is a second incoming call, I want a user can answer it. But if I invoke call.accept(), the first call will disconnect. So I tried to…
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How to use synthesized voice over Twilio Programmable Voice

New to Twilio, and I'm trying to integrate real-time voice clones (https://github.com/CorentinJ) over voice-SDK/programmable-voice. Can someone please suggest how to use my synthesized voice-over in a phone call (for example, instead of available…
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1 answer

How to use DTMF Tones on Outbound Call Twilio

I need to know how can we get keys input from user while Outgoing call in Twilio. I didn't find something useful in Twilio's Documentation. If someone does this functionality please help.
Adnan Khan
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Twilio Studio Flow with AWS Lambda and API Gateway

I have a redirect widget that calls the AWS Lambda using AWS API Gateway. it returns a twiml-gather then will call an external API base on the output I receive on the twiml-gather for security reasons, I would like to make my AWS API Gateway have an…
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1 answer

Twilio Conference statusCallback - PHP - statusCallback url never gets called on specified events

I'm trying to log some data about ongoing conferences in my database by using conference statusCallbackEvent and statusCallback, however my statusCallback URL never gets called for the events specified in statusCallbackEvent. For example, for an…
rdpqdev
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How to allow staff to easily turn off or on connect to call widget in twilio studio flow?

Our call system is built through a Studio Flow in Twilio. Within that flow we have a connect to call widget that relays the incoming call to staff members' personal cell phones. Presently it is two staff members including my own personal cell. In…
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