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Questions tagged [pendo]

17 questions
4
votes
1 answer

How to Implement Pendo in Angular 8+

I am attempting to set up Pendo in my Angular 8 application. However, their documentation seems to be off. The example scripts don't match the actual scripts that are given to me in my control panel for Pendo. Also, their YouTube walk-throughs are 4…
godfathr
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1 answer

how to receive custom metadata in pendo?

I'm trying to receive custom metadata in pendo, I added in 'Data Mappings' in the account section - custom metadata 'data' in type 'Text', and I am sending it in the correct form in the pendoInitialize request. but I don't know where I can see it…
Tzachi Elrom
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1 answer

Pendo Integration: Anonymize visitor after logout

Just wanna anonymize the initialized pendo visitor after the logout button press on the app. Is it possible? Or is there no need to anonymize after logout? Official documentation looks to be vague regarding it. Any help would be welcome. Thanks in…
Bipul Bikram Thapa
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0 answers

how can I hide a pendo guide after the user logs out (single-page application)?

how can I programmatically hide a pendo guide after the user logs out, without refreshing the page (single-page application) ? https://developers.pendo.io/docs/?bash#guides-and-guide-center pendo.stopGuides() doesn't seem to do anything.
Chris
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1 answer

Set up Pendo in Next.js

We're using Next.js 12 with SSR in our project. I've read through the Pendo documentation but I'm still not sure where to place the install snippet in our code, as Next.js doesn't provide an index.html file. We're using layouts however, is the top…
RGallai
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2 answers

How to convert Pendo's JavaScript to TypeScript?

Pendo's JavaScript: import {withPendoRN} from 'rn-pendo-sdk' import {useRef} from 'react'; function RootNavigator(props) { const navigationRef = useRef(); return ( { …
SJaka
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3 answers

Integration of the Pendo SDK with the .NET MAUI sample application causes an error

One of our production applications which developed in Xamarin cross platform UI mobile framework, we have been using Pendo-sdk-ios and pendo-sdk-android nuget packages…
Rajarajan
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How to make use of a pendo function in Angular 12+

I have a guide setup in pendo, but I need to include a function that will continue the guide when the user clicks on a different element than the target pendo element. I found this function: module.exports = (function wireGuideAdvance(dom, step)…
Robin
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how to implement Pendo in nextjs 13?

I am working on nextjs 13.4 and want to install pendo on my application. I couldn't find anything about it on their docs. can someone give the directions how to install pendo in nextjs 13 project? tried putting the provided snippet inside script…
levani khimshiashvili
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0 answers

Pendo Guide Poll - How to create a multi-Select polls with checkbox’s

I want to be able to create a multiple checkbox poll for the first step (STEP 1) of the "pendo guide" and a radio button poll for the next step (STEP 2) Here some question examples from the poll: STEP 1 [Q is required to answer to move to step 2] Q:…
argi Hamrah
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How to prefix a visitor ID when sending analytics to Pendo from Segment?

This I guess applies to any 3rd party provider, when using Segment, how do I send a special ID which is prefixed to one service (but send the regular ID to all the other services, without the prefix)? analytics.identify(userId, { visitor: { id:…
Alien
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Unable to find the mistake on the payload that is returning 400 response

I have the following script that are returning response 400 but I am unable to find where the mistake in the payload is. I am getting an error that raise this: JSONDecodeError("Expecting value", s, err.value) from None I assume that the payload is…
Caroline Silva
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How can I exclude a library from a Jest unit test?

I've added PendoSDK to my React Native app. App is using TypeScript and React Navigation. Although the app is working, after adding PendoSDK, it is failing most of my Jest unit tests. Here is an example of a simple test that is failing and…
SJaka
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React-Native - How to convert JS to TS using functional component declaration (FC)?

I've to implement Pendo's React Native implementation in TypeScript. My App.tsx has following code that has to modified to accommodate Pendo's methods in it: Current App in TS: export const App: FC = () => { const [isInitialized, setInitialized] =…
SJaka
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2 answers

How to verify Pendo snippet installation?

How to verify my Pendo snippet installation is correct, or simply see the data sent to Pendo? Preferably done in a browser's dev tool.
Shao
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