Questions tagged [pbx]

PBX is a system that connects telephone extensions of a company to outside public telephone network as well as to mobile networks

PBX is a system that connects telephone extensions of a company to outside public telephone network as well as to mobile networks. An (Internet Protocol) PBX (Private branch exchange) is a PBX that provides audio, video, and instant messaging communication through the protocol stack for its internal network and interconnects its internal network with the Public Switched Telephone Network (PSTN) for telephony communication.

(Voice over Internet Protocol) gateways can be combined with traditional PBX functionality enabling businesses to use their managed intranet to help reduce long distance expenses, enjoy the benefits of a single network for voice and data and advanced CTI features or be used on a pure IP system which in most cases give greater cost savings, greater mobility, and increased redundancy.

An IP-PBX can exist as a hardware object, or virtually, as a software system.

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Freeswitch call intercerpt configuration

I am trying to configure call intercept groups and I am having a hard time finding what is wrong with my config. When I dial the feature code to intercept *110(interceptgroup no) (in this case *110101) the dialplan doesn't match and fails. The…
Arringar1
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How can I get the name associated with an extension/peer without having an opened channel with the Asterisk's Java API?

I’m using FreePBX with Asterisk’s Java API. For the moment, I’m able to display all my SIP peers with their respective states: public void onManagerEvent(ManagerEvent event) { // Look if the event is a IP phone (Peer entry) if(event…
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retain original caller id on Call transfer on asterisk

I am running a B2C outbound Campaign on VicidialNow C.E 1.1 as Asterisk Server / SIP Server. The call is made from server to customer and connected to agents waiting for calls. The agents transfers the call to third party (not a blind transfer). The…
user1383088
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how to change class of service for an extention in panasonic pbx using tapi

I made a simple telephony application in which i am retrieving all the extension lines of the PBX .Now as per my need i have to select the particular extension line and change the class of service (COS) of that line .I am using TAPI3Lib .dll and…
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Answer modem using voip

I have an application where I have about 10,000 pieces of monitoring equipment across the US that periodically dials into a bank of 32 phone lines. I have two receivers of 16 lines each that answer the call and temporarily stores a small alpha…
Wayne Price
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How to recompile asterisk in CentOS 5.8?

I already installed asteriskNow 2.0 ISO, thus after system installation, i've already have built-in asterisk within CentOS. I do not need to download source package and compile the source files. But right now, i have an situation that requires to…
Michael Lai
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Version Control/Configuration Management for Avaya PBXs?

Here at Acme Widgets, we use an Avaya 8xxx series PBX. Some of the Vectors that are coded into the PBX are super important, in that if they're changed in the wrong way, pretty much all of our telephony arena applications and features go haywire…
IVR Avenger
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Control telephone functionality via application (i.e. .NET using TAPI)?

A colleague recently asked me is it possible without the use of a big PBX system or having to use more involved Asterisk technology to.. .. find a telephone that simply plugs into the phone socket, can be used for normal telephone functionality, but…
Developr
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Asterisk Web API to calculate Wait Times

I would like to know if there is a web api for asterisk. I would also like to know if the average wait time to talk to a customer service agent is exposed through the api. I have looked around online, but could not get an firm answer. Any pointers…
kla
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how to implement voice call using bluetooth in and only in java?

I know this question is beyond the scope of SO , i have searched it every where if anyone has this code in java or anyone knows where it is on the web then tell me
user1432124
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Open source easy-to-customize call center solution?

Note: A have asked this question at the Superuser community first, but since it involves a lot of software-building-related topics I decided to move it here. I need to provide a simple call-center solution to a small local business. They have a…
skanatek
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How do I load balance my traffic to available servers on table load_balancer on opensips?

I am trying to incorporate load balancing into the cfg file below. I'd like to route all my calls to available servers at table load_balancer. Please help. How do I ensure that my calls get distributed to my PBXs? route{ if…
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IPPBX with centos 6 server and balancer

I have centos6 server runs selta IPPBX and have problem with E1s, all analoug and digital lines and voip are workin well just E1's which are Qsig protocal, if you want the details of the system, please look below, please if any one can help me. The…
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Genesys BYOC Purecloud Outgoing Call issue

We recently implemented Genesys BYOC PureCloud in our organization, and we have encountered an issue with outgoing calls not working. I would like to provide some background information on our setup and the problem we are facing. We have a Yeastar…
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Connecting two Elastix PBX servers across two different IP ranges

I'm working on a VoIP PBX from Elastix. I would like to connect two VoIP PBX servers between two cities via a MikroTik router and via an optical cable, as each server has a totally different IP address than the other. How can i connect the two…