Questions tagged [knowledge-management]

Knowledge Management treats information as an asset, often in a commercial and organizational context.

Knowledge Management treats information as an asset, and seeks to identify, capture, evaluate, retrieve, share and generally make use of that asset. Knowledge Management is typically (though not necessarily) viewed in a commercial and organizational context. It prompts disciplined inquiry into documents, procedures, databases, and personal human expertise, experience and perception.

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What are best practices for transferring knowledge?

If you end up in a situation that main developer of project you are working on decides to leave. He has all the knowledge, been in project from it's very beginning. If you are lucky you might get something like two month of him still on a…
Hubert
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opensource php expert system for mySQL

I am looking for a open-source expert system (hopefully php). I would like something analogous to a binary decision tree, or some kind of yes/no solution to solving problems Problem ---> Questions -----> Solution RootNode---> Decision Nodes ---->…
JakeSays
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cloud based "knowledge base" approach with links, snippets and excerpts for google chrome

I'm working as a web developer and have lots (hundreds) of links with hacks, tutorials and code snippets that I don't want to memorize. I am currently using evernote to save the content of my links as snippets and have them searchable and always…
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Document expiry and access restriction in MediaWiki

My team is considering setting up a MediaWiki wiki to share knowledge and manage information within the team. Two features the team have expressed an interest in having as part of any new system are: Access restriction for certain pages/items.…
f1dave
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What is the best way to store a knowledge base of business rules for helpdesk?

Does anyone know of any software or a good way for developers to build up a knowledge base of business rules that are built in to the software for help desk to use? We already have a helpdesk software but we are not looking to replace this.
John
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Starting off on a new project, the ideal way for knowledge management?

We are starting off on a new from scratch implementation of an eCommerce solution and have decided on the framework to use too. There will be people joining the project who never really had any experience working on this framework. How should we go…
sarego
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QnAMaker bot default directory issue in Azure

I cannot see my Azure qnamaker knowledge base in 'All tenants'. I see my default directory under the drop-down but cannot click on it. Can someone help me resolve this?
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Series of very long documents wherein I need to be able to easily tag text for later filtering; how can this be done?

I've googled this extensively, but there doesn't appear to be a common solution, or my keywords are inadequate. We have a few large PDFs on the order of a few thousand pages each that describe some legacy software. Instead of searching constantly…
hinsonan
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Microsoft Cognitive Academic Knowledge API - validity of EXPR parameters

When trying to query for a specific DOI attribute using the following…
Masutatsu
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Dynamics 365 SearchByTitleKbArticleRequest returns no records

I am trying to retrieve a kbarticle from Dynamics 365 online instance. I use a very simple query provided by SDK sample but it never returns any kbarticle. Below is the code: SearchByTitleKbArticleRequest searchByTitleRequest = …
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Implementing variable sub-headers in BIRT list

How would I create variable sub-headers in a BIRT list.. The original BIRT list is as follows: Sys_ID | Sys_Name | App_ID | App_Name ---------------------------------------- S1 | ABR | A1 | ABR: Bim S1 | ABR | A2 …
talon
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KB articles directly pointing to external link - Servicenow

I have got a requirement: KB article should directly link/point to an external URL. Details: When an end user clicks on a KB article in Knowledge base, he should be directly redirected to an external link rather than opening the KB article in…
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CLIPS programming fact and rule base sizes

What is the scalability of Clips..that is what is the maximum limit on the number of rules and facts in CLIPS ? I am using CLIPS 6.24 but unable to upload one million facts!!
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Creating a knowledge base with common relational databases

It might be silly question and i know for such systems they usually use Ontology authoring tools or Rule-based languages like CLIPS, but is it possible to create a Knowledge base by relational databases? For example, let's say i want to create a…
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Why don't Standardize variables just violate completeness of resolution

I have been reading some notes on converting first order logic (FOL) sentences to conjunctive normal form (CNF), and then performing resolution. One of the steps of converting to CNF, is Standardize variables. I have been searching to find an why…