Questions tagged [tool-rec]
10 questions
5
votes
2 answers
What tools can diagnose C++ portability issues due to plain char signedness?
We recently discovered a line of code that was doing the equivalent of
bool should_escape_control_char(char ch) {
return (ch < 0x20); // control chars are 0x00 through 0x1F
}
This works if plain char is unsigned; but if plain char is signed,…
Quuxplusone
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5
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3 answers
Can anyone recommend an open source Help Desk application like Zendesk?
I'm in the process of building out a website for my freelance services and would like to offer customers the ability to file issues directly through my site in an interface similar to that offered by Zendesk, however I would like to use a free open…
Evan Moore
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2
votes
3 answers
Fill SQL Server table with test data
Is there a free utility that will fill up your database tables with test data?
Alex Gordon
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1
vote
3 answers
What is the best way to store a knowledge base of business rules for helpdesk?
Does anyone know of any software or a good way for developers to build up a knowledge base of business rules that are built in to the software for help desk to use?
We already have a helpdesk software but we are not looking to replace this.
John
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0
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5 answers
What do you use as a system to manage your clients/support/development?
i am normally developing either alone or with 2-3 other people. i handle almost all aspects of the business and development but as of current i am becoming overwhelmed with my client base. I need some system to help me out
What i am looking for is…
Mario Zigliotto
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-1
votes
1 answer
Replacing our existing computer inventory system
We've been using OCS-NG to gather our computer inventory for the past 2 years. About 6 months ago, AVG Antivirus started picking up on the agent it uses to gather computer information as a "potentially harmful program". We've placed that in our…
Larry G. Wapnitsky
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-1
votes
1 answer
Ecommerce Customer Service/Help Desk On Premise Solution
Looking for a good and simple help desk solution for customer service/email management.
using traditional email allows questions (in help-desk language: cases) to slip through the cracks, and there is no real way to assign emails/cases to a specific…
Joel
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votes
4 answers
I am looking for a good html editor for my site
I am building a php website and I am looking for an html editor where the user can type a message and press submit. The html editor should also include tags such as [img]..
Does anyone know where I can get one and put it into my Dreamweaver .. I use…
Dmitry Makovetskiyd
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votes
1 answer
i am looking for a help desk solutions open source
i am looking for a help desk solution i want it open source to developing, i can payment if there was.
can someone help me to search about this.
some features I want here
Belal Alkamali
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Looking for a C# ticketing system (frontend helpdesk) that I could customize and integrate with Redmine
Ideally the system should be open-source so that I could fine tune it with time and add very specific functions. It would be great if it was written in MVC but Asp.Net web forms would also be ok.
I need the system to look for incoming messages to a…
Durden81
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