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Questions tagged [intercom]

Intercom is a paid for service that provides tools around chat, customer chat, customer engagement, and customer acquisition.

Intercom is a paid for service that provides tools around chat, customer chat, customer engagement, and customer acquisition.

Intercom provides apis and sdks for web, ios, and android development.

184 questions
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Delayed loading intercom script in website

I am trying to load the intercom script with a delay of 5 sec. I try to use a function setTimeout but then the intercom does not start setTimeout(function () { function inter() { var w = window; var ic = w.Intercom; if…
anana
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Use an Azure SSL certificate with Intercom help center

I linked a subdomain help.mydomain.com of mydomain.com to my Intercom help center with a CNAME. Everything is working fine over HTTP. I would like to use the App Service Certificate I have in my Azure subscription to make this subdomain work over…
PMerlet
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How does the intercom javascript API track leads?

In the intercom javascript is described that when someone starts talking to you through the messenger they will switch from Visitor to Lead. That said, when someone has become a lead they should keep their conversation history throughout their…
WouterrDitt
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Intercom update method not simulating page refresh

We use https://www.intercom.com/ for customer support in our AngularJS (1x) app. Following the integration docs at: https://docs.intercom.com/install-on-your-product-or-site/other-ways-to-get-started/integrate-intercom-in-a-single-page-app we…
FlatSteve
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Error in Intercom.bundle when trying to install 'Intercom' pod via Cocoapods

When attempting to install the Intercom pod in my Xcode Project, I get an error in the console: [Intercom] ERROR - The Intercom.bundle hasn't been added to your app correctly. This will result in images not appearing in the SDK's messaging UI. More…
DieroKreator
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React-Native Manifest merger failed with multiple errors

From today I am getting the below error while building the app from the android studio: /Users/macm60/Desktop/mobile-app/android/app/src/debug/AndroidManifest.xml:15:13-72 Error: Attribute provider#androidx.core.content.FileProvider@authorities…
Jatin Bhuva
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Error trying to install "@intercom/intercom-react-native" on ios using react-native

I did the installation as it is in the documentation https://developers.intercom.com/installing-intercom/docs/react-native-installation, but when I run the pod install command it gives the following error: ➜ ios git:(master) ✗ pod install Using…
Diovane Maia
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Re initialize Intercom in Application

We have multiple workspaces in Intercom. In the application, we want to change workspaces, without restart application. The official documentation says to use: Intercom.client().logout() and then initialize Intercom again. But it does not work, and…
Rasul
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Using Gatsby's Intercom plugin to integrate Intercom

I've tried both https://github.com/toriihq/gatsby-plugin-intercom-spa and https://github.com/search?q=gatsby-plugin-intercom to try to integrate Intercom but have been unsuccessful. The README for both these plugins state that I merely have to…
Raunaq
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How can I implement a login check promise with Intercom within Ionic?

I am using Ionic 2 to build a mobile app. The app uses Intercom (https://developers.intercom.com/docs/cordova-phonegap-installation - https://github.com/intercom/intercom-cordova). As per the integration instructions I am registering unidentified…
Mike
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Can't compile application when including Intercom Android SDK using Hyperloop

I have an Alloy app that I am trying to include Intercom's Latest SDK (3.1.2). I was able to compile the iOS app with no problems. However, when trying to compile the Android version, it throws errors. Titanium SDK: 6.0.3GA Hyperloop: 2.0.1 Android…
Matías Penela
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Is it possible to place the Intercom Messenger in the bottom left?

By default the Intercom Messenger appears at the bottom right of the page. How do I configure it to sit on the bottom left instead?
Elliot Chance
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How is Intercom.io storing users cookies on Safari?

Safari has a strict 'no 3rd party cookie, unless user has been to that site and stored it' rule. So how is intercom.io's chat able to store users cookies? Their language: Ruby on rails
Raidspec
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Ruby Batch Processing an Array for Intercom

I have an array of objects which need processing. I need to send them to a 3rd party system via their API, which only allows me to submit 100 objects at a time. So let's say I have an array of objects like this myUserArray = [{first_name: 'Jon',…
Gareth Burrows
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Angular 2 & Intercom.io

I would like to use intercom in my angular 2 application. Intercom SPA instructions are here I have placed the script block in the head of my index.html page, my next thought is to place the following in my app component ngOnInit() { …
Marcus Diamond
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