Custom Payload is not working for Messenger

Question

I am trying to add suggestion chips in dialog flow to be used in Facebook Messenger. But it is not Working which i am unable to understand

Here is my Custom Payload

{
  "facebook": {
    "attachment": {
      "type": "suggestion_chips",
        "title": "title",
      "suggestions": [  "chip 1" ," chip 2"]
    }
  }
}

Thanks in Advance

Hi there, I didn't use any code(just using the dialog flow for everything). I resolve that by using quick replies instead of suggestion ship. — Umer, Nov 13 '18 at 07:33
Yep, in the Dialogflow UI you should just use Quick Replies: https://dialogflow.com/docs/intents/rich-messages#quick_replies — Daniel Situnayake, Nov 13 '18 at 21:45

score 2 · Accepted Answer · answered Jun 14 '19 at 07:25

2

In Facebook Messenger Custom payload can only use to integrate Audio Video and File. Not for the suggestion chips.

Alternatively, We can use messenger Quick replies as Suggested answers.

answered Jun 14 '19 at 07:25

Umer

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Custom Payload is not working for Messenger

1 Answers1