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Questions tagged [email-router]

Use this tag for questions related to Dynamics CRM Email router, its problems & configurations.

Useful Links:

  1. Install Email Router for Microsoft Dynamics CRM and Dynamics CRM Online
  2. Email Router Demystified
8 questions
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Can I install CRM Email Router in two different servers?

In the company we have 3 instances of Dynamics CRM: A(production 2015), B(development 2015), C(development 2016). Currently the Email Router is configured to manage "A" and "B", we want to test the new version of the email router 2016 and…
Goca
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Email Router - when updating Mailbox's email address returns SQL timeout error

I have an on-premise CRM 2016 instance and I can't receive any incoming emails inside of it even though when I run the test access says everything is good. First, I'm unable to change a queue record email address, because I keep getting a SQL…
Diego Romero
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Issues in receiving emails through Email Router in Dynamics CRM

I have configured a Email router for my CRM 2016 online version. I have created both incoming and outgoing profiles for our company email client ( @xyz.com). In Email router configuration Wizard, I loaded the users from CRM organization…
Jogendar Bandaru
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CRM Online 2013 Email Router Configuration with Office 365 on Cloud

I want configure Email Router for my CRM online 2013 with Office 365 in Cloud. Please note: I don't have any on-premise Server for the Email Router Installation steps given on below link: http://support.microsoft.com/kb/2708706 Though I have…
Mittal Patel
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Connect Dynamics 365 Email Router On Premise to Exchange 2016 on premise

we have a Dynamics 365 Version 8.2 on premise in our company and our email service is based on Microsoft Exchange 2016 on premise. I Want To Install Email Router in my crm server and Then Connect it to exchange server to send and receive email from…
Payam Zare
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CRM email router not picking up automated emails

I am using MS Dynamics CRM Email router with MS exchange 2013. When an email comes into exchange for certain queues, the CRM email router picks them up and a custom plugin is fired to deal with the email. This all works fine. The problem I'm having…
user1011589
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Can CRM Online 2013 use the CRM 2015 Email Router?

Currently I'm using Microsoft Dynamics® CRM Online Spring '14 (6.1.3.119) (DB 6.1.1.1847) and we have installed the CRM Email router 2013, we are planning to upgrade to Dynamics CRM 2015. Can I upgrade the CRM Email Router 2013 to 2015 while using…
Goca
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Email router crm 2015

While configuring the Email router for crm 2015. when fetching the User and queues details. getting this error Email Router Configuration Manager The Email Router Configuration Manager was unable to retrieve user and queue information from the…
Sabir Mohamed
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