Microsoft Dynamics CRM 2015 is the 7th version of the Microsoft Dynamics CRM platform launched in the end of 2014. Microsoft Dynamics CRM’s key focus is sales, marketing, service and help desk. However, it's highly adaptable and easily customizable to usage of both client-side JavaScript and server-side .NET code for plugins.
Microsoft Dynamics CRM 2015 is version 7 of the Microsoft Dynamics CRM platform launched in the end of 2014.
Microsoft Dynamics CRM 2015 doesn’t bring major changes for programmers. However, in this version, more customization can be realized simply by configuration (without programming) including enhanced business process flows, business rules, SLA enhancements and others.
Microsoft Dynamics CRM 2015 doesn’t support older software (browsers, MS Office, Windows server, SQL server etc.). Generally, it supports last two versions.
Questions asked about Microsoft Dynamics CRM 2015 typically include those around configuration, client-side customization (e.g. forms, views, charts, dashboards, javascript etc.), deployment, or server-side development (workflow assemblies, plugins in .NET, XML, SQL etc.)
Microsoft Dynamics CRM’s key focus is sales, marketing, service and help desk. However, it's highly adaptable and easily customizable to usage of both client-side JavaScript and server-side .NET code for plugins.
Major competitors to Dynamics CRM include SalesForce, SAP CRM and Oracle PeopleSoft CRM.
The Microsoft offering can be hosted on-premise by organizations, hosted in the public Microsoft Azure cloud for a fixed monthly fee, by a Microsoft Partner or as a federated solution. This flexibility lets companies change their deployment strategy as their business needs change whilst utilizing a single organization.
End users can access Microsoft CRM in the following ways.
- Supported web browser, such as later versions of Internet Explorer or the latest versions of Apple Safari, Google Chrome and Mozilla Firefox.
- Using a native Microsoft Outlook plugin integration
- Using a mobile device (mobile phone or tablet) with Microsoft Dynamics CRM Mobile
- ISV solution such as CWR Mobility
Preceding versions
- dynamics-crm-3 (released December 2005)
- dynamics-crm-4 (released December 2007)
- dynamics-crm-2011 (released February 2011)
- dynamics-crm-2013 (released November 2013)
Succeeding versions
- dynamics-crm-2016 (released December 2015)
