CRM 2015 Outlook Plugin error

Question

I am getting the following when trying to install the CRM 2015 plugin for Outlook:

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I have Outlook 2010 32 bit version installed and I downloaded the 32 bit version of the CRM 2015 Outlook plugin. thanks, Stephen

score 0 · Accepted Answer · answered Apr 24 '15 at 14:35

0

This issue was caused by a duplication of ID's in the Sitemap as documented in this blog post:

answered Apr 24 '15 at 14:35

Stephen Mulryan

score -1 · Answer 2 · answered Apr 24 '15 at 12:08

-1

Did you have a chance to read first three sentences?

It looks like the add-in could connect to the CRM server. Try to contact your system administrator as the error message states.

answered Apr 24 '15 at 12:08

Eugene Astafiev

I did read the first three sentences. This happens after the configuration wizard connects to the CRM server. I get the feeling this issue is to do with the way the Sitemap is laid out going on the line "An item with the same key has already been added". I think the Outlook client is trying to build a navigation pane of its own based on the Sitemap but because a key already exists it is having trouble. – Stephen Mulryan Apr 24 '15 at 12:16

2 Answers2