Microsoft Dynamics 365 is a cloud-based business applications platform that combines components of customer relationship management (CRM) and enterprise resource planning (ERP), along with productivity applications and artificial intelligence tools. Microsoft Dynamics 365 is built on Dataverse and product comprises of following modules Sales, Customer Service, Marketing, Field Services, Project Services Automation, HR, FinOps, Retail and more.
What questions should have this tag?
- Questions regarding Technical or Functional features of the products under Dynamics 365 family.
- Questions regarding the integrations to the Dynamics 365 products
References
https://dynamics.microsoft.com/en-au/what-is-dynamics365/
Customer Engagement Apps (CRM)
- Sales
https://dynamics.microsoft.com/en-au/sales/overview/
- Field Services
https://dynamics.microsoft.com/en-au/field-service/overview/
- Customer Service
https://dynamics.microsoft.com/en-au/customer-service/overview/
- Marketing
https://dynamics.microsoft.com/en-au/marketing/overview/
Additional Features
- Customer Insights
https://dynamics.microsoft.com/en-au/ai/customer-insights/
- Remote Assist
https://dynamics.microsoft.com/en-au/mixed-reality/remote-assist/
Enterprise Resource Planning (ERP) Apps
- Finance
https://dynamics.microsoft.com/en-au/finance/overview/
- Business Central
https://dynamics.microsoft.com/en-au/business-central/overview/
- Project Operations Automation
https://dynamics.microsoft.com/en-au/project-operations/overview/
- Commerce
https://dynamics.microsoft.com/en-au/commerce/overview/
- Supply Chain Management
https://dynamics.microsoft.com/en-au/supply-chain-management/overview/
- Order Management
https://dynamics.microsoft.com/en-au/intelligent-order-management/overview/
Additional Features
- Mixed Reality
https://dynamics.microsoft.com/en-au/mixed-reality/guides/
- Fraud Protection
https://dynamics.microsoft.com/en-au/ai/fraud-protection/
HR
https://dynamics.microsoft.com/en-au/human-resources/overview/
** Free Trial**
https://dynamics.microsoft.com/en-au/dynamics-365-free-trial/