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Questions tagged [chatbase]

Use this tag to get guidance and advice from Chatbase Technical Support and other Chatbase users

Use for questions pertaining to Chatbase, a service for analyzing and optimizing bots. It works with any platform and type of bot and is free to use.

41 questions
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Chatbase integration with Dialogflow chatbot which is integrated in an app through a third party API

I have a Dialogflow agent which is integrated in an app and a web version. I want to integrate this chatbot with Chatbase to get analysis metrics of the bot. However, as of chatbase documentation we cannot integrate Dialogflow hosted bots with…
Jaya Rajwani
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1 answer

Chatbase integration dashboard

have any way to integrate the dashboard generated in ChatBase with another web page? I would like to present the data generated in another dashboard dashboard chatbase:
Renan Ventura
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3 answers

500 when attempting to post to chatbase using restTemplate

I am able to post to Chatbase https://chatbase.com/api/message via SoapUI and curl requests. However when I attempt to post using restTemplate to the same endpoint using the same headers and same body I am getting a {"reason": "Unknown server…
Confused Dev
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2 answers

Chatbase bot: Unable to load the transcripts. Please try refreshing the page

I tried to apply the suggested method here: chatbase transcripts not visible So I filtered only this week and the error is still shown. I'm also filtered past 7days and still getting same issue
Arun Sharma
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0 answers

unable to Import package 'from chatbase import Messgae'?

hi there I'm currently facing this issue Unable to installed properly chatbase its give me module error Traceback (most recent call last): File "", line 1, in File…
Arun Sharma
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Not able to view chat transcripts in chatbase

I integrated a Dialogflow agent with chatbase. I can view all the metrics in the chatbase portal except for the chat transcripts. I checked the request body and all the parameters including the user and agent messages are being passed. I get "Unable…
Aishwarya
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1 answer

Chatbase supports other languages (Portuguese)?

I want to know if chatbase.com supports others language than English. My bot talks in Portuguese. I saw the chatbase.com documentation, but doesn't found it there. Advance, my chatbot has IBM Watson technology. Chatbase works properly with it, sure?
DougTrajano
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1 answer

Chat base session flow not showing flow correctly

I have created some messages in chatbase using session_id to divide sessions. However, these are not shown as separate flows. They appear as concatenated flows. Example messages: [ { api_key: 'xxxx', type: 'user', user_id: 'Lee', …
Lee Peart
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1 answer

Chatbase: Aggregate Stats for All Bots

I have integrated Chatbase with Dialogflow and configured a couple of bots. Chatbase provides reports on individual bots but I would like to see the aggregate view from all bots. There are a couple of reports like Active Users, Links for which it…
vishal savsani
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1 answer

@chatbase Error with not handled function in node mode

I am trying to connect my bot with chatbase. For that I have generated the API key and connected it with after that I have set my intent with function sendChatbaseHandledMessage and sendChatbaseNotHandledMessage. While I use…
S.Srivastava
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1 answer

How can I view custom events in Chatbase?

I am currently trying to integrate Chatbase into my Google Action project. I want to use the Custom Events API (https://chatbase.com/documentation/events#documentation) to track purchases via my action. Unfortunately if I send custom events to…
Tom Meyer
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1 answer

Track multiple context for the same Bot

We have a bot that will be used by different customers and depending on their database, sector of activity we're gonna have different answers from the bot and inputs from users. Intents etc will be the same for now we don't plan to make a custom bot…
Pierre F
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1 answer

Chatbase group by locale

I'm currently developing a simple messenger bot, which supports multiple languages. Is it possible in chatbase to group conversations by user locale? Can I somehow include the locale in message_received request? Is it OK to append the locale to the…
Oles Pankiv
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1 answer

No user messages on Chatbase transcripts

I've been trying to take advantage of the Transcripts feature in Chatbase, but whenever I open a transcript all the user messages are shown as (No content). The messages sent by the bot are all shown properly and the order of the messages is…
rjam
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1 answer

Chatbase seems to censor some words

I just integrated Chatbase with my Dialogflow chatbot via REST API. So far everything is working, however I noticed that, especially for "Not handled" inputs, some words looks like censored and are replaced by a <*> sequence. Is that normal? I can't…
Igor Saggese
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