I don`t know where is the identity token on paypal sandbox. is the identity token same like api number ?
4 Answers
Visit the Profile via www.sandbox.paypal.com, then go to https://www.sandbox.paypal.com/businessmanage/preferences/website, turn on "auto return" and "payment data transfer" and then the identity token will appear under "Payment data transfer".
If it does not display PDT token then try to purge cookies related to *.paypal.com and try the same process again. I solved this issue by following this. I found this from comment for this answer.
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When i'm trying to activate PDT from my developer paypal account following your direction i get this error: Checkout settings You haven't created any settings for making small purchases (less than €4,00 EUR) that don't require shipping. – eldblz Sep 04 '12 at 13:59
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When I tried to do this, it said "Bad request." Header size has exceeded browser limit. COOKIE /n. I am using Chrome as my browser. Is there some way to fix this? Thanks – Aaron Lelevier Jan 04 '14 at 19:47
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1Can you purge your *.paypal.com cookies and try again? https://support.google.com/chrome/answer/95647?hl=en – Robert Jan 06 '14 at 20:16
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2019 March update : UI changed , this is the direct url https://www.sandbox.paypal.com/businessmanage/preferences/website# – kiranvj Mar 23 '19 at 15:48
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I had an issue, that Identity Token was not showed at all, even though Payment Data Transfer was ON. What I did, I simply disabled that option and enabled again. Then token appeared below Payment Data Transfer text. Seems their website is a bit buggy. – Andrius Feb 15 '20 at 10:01
PayPal has updated their UI a bit. To save you some time filtering through the clutter here is the current location to generate an identity token.
Profile > My selling tools > Locate 'Website preferences' then click Update

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1This is the direct url https://www.sandbox.paypal.com/businessmanage/preferences/website# – kiranvj Mar 23 '19 at 15:47
With new look, i managed to access it by going to this link:
https://www.sandbox.paypal.com/cgi-bin/customerprofileweb?cmd=_profile-website-payments
and seller preferences is located here:
https://www.sandbox.paypal.com/cgi-bin/webscr?cmd=_profile-display-handler&tab_id=SELLER_PREFERENCES

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PayPal has some troubles with generating PDT tokens in sandbox.
For now you need to post your request in the following thread, providing your sandbox merchant id:
https://www.paypal-community.com/t5/Sandbox-Environment/PDT-Token-in-Sandbox/td-p/1617493

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