I'm trying to find a good tool for a customer service team to better qualify LDAPS issues. When a customer enters their LDAPS details into our client and it errors, I'd like the customer service team to be able to qualify the issue by reproducing the same connection/bind/search in another utility as well to see if the same error happens, etc.
What tool would you recommend for that use case?
Ideally:
- Runs on Windows
- Can test connection, test authentication (bind user DN), enter search base/search filter to test searching for a specific user
- Pretty lightweight
- Does not require elevated rights to run
- Has a read-only mode. Bonus points if it simply doesn't have create/modify/delete capabilities or can be shipped with read-only mode locked on from the get-go
- Bonus points: It's easy for a customer to see on a single screen the results of the testing
Tools I'm already aware of:
- Apache Directory Studio - This is pretty perfect on the one hand, but the cons: It does far more than I need. It required tinkering to get it working (download OpenJDK 11 specifically, modify an ini file with the path). If there's something similar but more lightweight that wouldn't require training this team of people or having them follow a guide to get it up and running, that would be ideal. However, it is easy to use and does have a read-only mode; if there's a way to enable that permanently that would be attractive.
- ldp.exe - I've been burned by ldp once so far. An issue that did not occur in ldp did occur in the app I was troubleshooting and in Apache Directory Studio. Not sure what to make of that. I believe this is because ldp has a "User" field, but not a "user bind DN" field, so the test was not equivalent. I need to be able to test with the same user bind DN value the customer has entered into our app. Also, this is not a read-only tool and does more than I need.
- ldapsearch.exe - Hard to find a Windows binary of ldapsearch from a legit looking source these days. Not read-only. Looks like it's been superseded by dsquery.
- dsquery - Not read-only.
- Powershell - Maybe some sort of existing Powershell script would be the best option? Not sure what's possible.