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I have a Laravel application and I'm building a VoIP system via Twilio client JS, I need when the agent is on a call with the customer to have the ability to put the customer on hold and the customer hears some music till the agent unhold him.

I tried a lot of answers on the internet and most of the time the agent hears the music and customer phone hang up.

Ahmed Saied
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  • Whatever issues this question may have, it's clearly about programming (e.g., "via Twilio client JS"). Given that all the close votes were for that incorrect reason, I'm reopening it. – Ryan M Aug 29 '23 at 07:19
  • Related, possible duplicate: [Place a Twilio call on hold and retrieve it later](https://stackoverflow.com/q/19345222/208273) – Ryan M Aug 29 '23 at 07:22
  • Thanks, Ryan for your answer, I tried it but it doesn't help me, I hope someone can tell me scenario i can do – Ahmed Saied Aug 29 '23 at 07:30

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