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I have managed to load an incorrect or corrupt firmware onto my Drobo 5N. The network recognises that the device is there. It responds correctly to ARP and ping and I can see its presence in Finder but Drobo Dashboard never finds it.

I have manually set the IP address in the dashboard. I have the correct .tdz file available but don't appear to have any way of loading it onto the Drobo. Is there some sneaky way I can do this? It is possible that the firmware loaded could have been for a USB connected device not the 5N which does not have a USB connection - unless someone knows differently! If you look in the base of the unit, where the ssd card fits, I notice that there is an extra little connector. Could this be some backdoor way of getting to the firmware? It's a real "gotcha" situation! Any help would be greatly appreciated.

Bobr
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