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What Happens

Everything worked fine. Computer simply shut off due to low battery. I rebooted, and when I opened Thunderbird flatpak version 115.1.1 (thunderbird-flatpak - 1.0), the "set up account" screen showed up with none of my previous settings and accounts.

What I Tried

I tried importing my profile manually, but in the console it gives the following error:

Uncaught (in promise) DOMException: Could not open the file at /home/user/.var/app/org.mozilla.Thunderbird/.thunderbird/prefs.js

I tried importing both ~/.thunderbird and ~/.var/app/org.mozilla.Thunderbird/.thunderbird and it gave the same error.

Then, I tried moving all my data from ~/.thunderbird to a ~/thunderbird-backup folder, create a new profile fake in with the thunderbird "set up account" screen, delete the data it just created in the new ~/.thunderbird profile, and finally move back in my data from /thunderbird-backup.

Now the error Uncaught (in promise) DOMException does not show up anymore. However, it does not resolve the issue.

It looks like the import operation works fine, as it tells me it is finished and that it needs to reboot. However, when it reboots, it comes back again with the same "set up account" screen, and none of my data is on there.

Any idea what’s going on? Also, why are there two .thunderbird/ folder with profiles in it (one in ~/.thunderbird and one in ~/.var/app/org.mozilla.Thunderbird/.thunderbird)? Is it part of the problem?

Louis.vgn
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  • It’s a known bug that has been going on for quite some time. https://bugzilla.mozilla.org/show_bug.cgi?id=247312 However, none of the solutions outlined worked for me. I deleted everything and re-sync everything. I won’t post this as a solution. – Louis.vgn Aug 20 '23 at 21:15

0 Answers0