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My bot is working correctly locally. When I deployed it with a webhook on hosting Cyclik, it works correctly for 5-20 minutes, and then it stops answering my commands. I found the error that occurs when this problem happens:

Request failed with status code 500. How can I fix it?

wjandrea
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1 Answers1

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An HTTP status code 500 indicates an internal server error, which means that there is an issue on the server side that is preventing your bot from functioning correctly. Since your bot is working correctly locally, the problem is likely related to the deployment or hosting environment.

Here are some steps you can take to troubleshoot and fix the "Request failed with status code 500" error:

  1. Check Server Logs: The first step is to check the server logs for more detailed error messages. The logs should provide more information about what went wrong. Look for any stack traces or error messages that can help pinpoint the issue.

  2. Error Handling: Make sure your bot code has proper error handling in place. This includes handling exceptions and errors gracefully, and providing appropriate error responses to the client.

  3. Resource Limits: Ensure that your hosting environment has sufficient resources (CPU, memory, etc.) to handle the load. If your bot is running out of resources, it can lead to internal server errors. You may need to adjust resource limits or upgrade your hosting plan.

  4. Code Optimizations: Review your bot's code for any performance bottlenecks or inefficiencies. Make sure your code is optimized and doesn't have any memory leaks or infinite loops that could cause the server to crash.

  5. Dependencies: Verify that all the necessary dependencies and libraries are installed and up to date on the server. Mismatched or outdated dependencies can lead to compatibility issues.

  6. Webhook Configuration: Double-check your webhook configuration to ensure that it is correctly set up to receive and process incoming requests. Make sure that your bot's endpoint is reachable and properly configured.

  7. Database or Storage: If your bot uses a database or storage service, ensure that it is properly connected and functioning. Errors related to database connections can also trigger internal server errors.

  8. Caching: Check if any caching mechanisms are causing issues. Sometimes, cached data can lead to unexpected behavior.

  9. Rate Limiting: Ensure that your hosting provider is not imposing rate limits or restrictions that could be causing the server to reject requests after a certain period.

  10. Contact Hosting Support: If the issue persists, contact the support team of your hosting provider (Cyclik) for assistance. They may be able to review server logs and help you diagnose and resolve the issue.

Remember that debugging server-related issues can sometimes be complex, so patience and systematic troubleshooting are key.