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How can I integrate my WhatsApp for business (not using any 3rd party tools like Pabbly, WANotifier, etc.) to send a pdf document (Purchase Order details) to the customers without having to send a welcome text message and the customer not having to reply back with anything to receive the pdf document (Purchase Order details)?.

Note: if this is not possible then how does MakeMyTrip and book my show works where in which when we book tickets or shows we receive a pdf file (booking details) without we in person initiating the conversation of asking the booking details.

Went through the official MetaforDevelopers document https://developers.facebook.com/docs/whatsapp/cloud-api but couldn't find any solutions.

If somebody finds something out of the document link attached above related to my requirement, please let me know! Thanks in advance!

1 Answers1

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you will need to create a template first and then send the message using message template. Check https://developers.facebook.com/docs/whatsapp/cloud-api/guides/send-message-templates for more info

Navjot Singh
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