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I installed postgres enterprise manager,EDB extended server as well as PEM agent from their official website.I navigated to the web interface using my ip address.Each time I try to connect to the server I keep getting timeout error despite inputting my password.

What am I doing wrong?image describing my problem

7 Answers7

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Make sure the Postgres Server is running and the correct port of the server is set in the PEM. By default, postgres uses port 5432.

abhishek2046
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Verify that the PostgreSQL server is running, you can try connecting to the server using a PostgreSQL client tool, such as psql.

You also want to ensure that the necessary ports (default is 5432 for PostgreSQL) are open in your firewall.

Lastly, make sure that you have installed a compatible version of PEM, EDB Extended Server, and PEM Agent. You can check the documentation or release notes for any known compatibility issues between these components. See more here.

Wendel
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Your problem can be down to any one of the factors. Check your firewall settings for the right port usage and confirm that the postgres server is up and running. Also take a look at the compatibility of versions of softwares installed. Hope it helps!

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Check Your Postgres Server is running on Port 5432:

You can do this by following command:

This will show whether Postgres is running or not

pg_ctl -D /path/to/data/directory status

This will start Postgres server:

pg_ctl -D /path/to/data/directory start

Make sure you give correct path

farrukh raja
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verify if your postgresql clusters are running in the right port, running the command on your terminal:

pg_lsclusters

it will return something like this:

Ver Cluster Port Status Owner    Data directory              Log file
12  main    5434 online postgres /var/lib/postgresql/12/main /var/log/postgresql/postgresql-12-main.log
15  main    5433 online postgres /var/lib/postgresql/15/main /var/log/postgresql/postgresql-15-main.log

you can verify if the database and the web interface services and PEM service are running as well:

sudo systemctl status postgresql
sudo systemctl status pemagent
Marcos Silva
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Ensure the postgres server is running:

lsof -i:5432

Also check that the postgresql.conf is set to accept external connections. Then check the firewall settings for port 5432 if it is open.

Tito
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As per my understanding, the issue is regarding the port, so you should ensure that the PostgreSQL Server is up and running, and confirm that the PEM configuration specifies the appropriate server port. By default, PostgreSQL utilizes port 5432.

I hope this would help!