EDIT: According to this, what I want may not be possible. This looks like a promising solution, but as of June 2023, it seems to be in preview.
I am implementing a simple notification service for my web app using Twilio Whatsapp Templates. My template has already been approved and is ready to use. I want to be able to send Twilio call to action but with variables. The Twilio console's UI allows to specify Phone or website calls to actions, but it asks for a hard-coded value. My app is sending a new order notification message, so the values for the website and the phone are not always the same and depend on the order being placed. How can I send templated messages but with a programmatic call to action?
Thins I have checked:
- https://www.twilio.com/docs/whatsapp/tutorial/send-whatsapp-notification-messages-templates#maincontent (general tutorial on how to create templates, does not mention dynamic call to actions)
- https://www.twilio.com/docs/content/twilio-call-to-action (Seems to be a different product, looks outdated, links to broken pages)
- https://player.vimeo.com/video/587969112?title=0&autoplay=0&muted=0 (Mentions the use of the Twilio studio for something similar, but I would rather not use additional tools).
It seems quite pointless to be able to send call to action in messages but only allow hard-coded ones.
Is there a workaround for this?
Thank you in advance.
P.S: I am using the Node.js API which does not mention any additional parameters other than to, from and body to send the message.
