I'm trying to figure out a solution to the following issue.
When customers call us, we want the ability to offer 50% of them, the opportunity to take a different path. How can we split customers by a percentage?
One solution we've thought of is using a Rand function and then using an if statement to move the traffic in the required direction. for example. Rand function would assign each caller a number between 0 & 1 and we use an if statement to say if <0.5 go down path one, else use path 2.
Does anyone have any other solutions please?
We a re just in the process of scoping this out as it's new to us. We have so far only come up with the solution already noted and wondered about any others that may exist.