When we try to place and order through PaypalExpressCheckout, We are unable to connect to paypal, We see the below exception
[5/15/23 16:27:29:039 GMT] 00000109 SOAPOverHTTPS E WSWS7263E: The following exception occured: org.apache.axis2.AxisFault: HTTP ( 406 ) Not Acceptable address : https://api.paypal.com/2.0/
at com.ibm.ws.websvcs.transport.http.SOAPOverHTTPSender.processStatusCode(SOAPOverHTTPSender.java:3763)
at com.ibm.ws.websvcs.transport.http.SOAPOverHTTPSender.send(SOAPOverHTTPSender.java:635)
at com.ibm.ws.websvcs.transport.http.HTTPTransportSender.invoke(HTTPTransportSender.java:386)
at org.apache.axis2.engine.AxisEngine.send(AxisEngine.java:556)
at org.apache.axis2.description.OutInAxisOperationClient.send(OutInAxisOperation.java:406)
at org.apache.axis2.description.OutInAxisOperationClient.executeImpl(OutInAxisOperation.java:229)
at org.apache.axis2.client.OperationClient.execute(OperationClient.java:165)
at org.apache.axis2.jaxws.core.controller.impl.AxisInvocationController.execute(AxisInvocationController.java:578)
at org.apache.axis2.jaxws.core.controller.impl.AxisInvocationController.doInvoke(AxisInvocationController.java:127)
at org.apache.axis2.jaxws.core.controller.impl.InvocationControllerImpl.invoke(InvocationControllerImpl.java:93)
at org.apache.axis2.jaxws.client.proxy.JAXWSProxyHandler.invokeSEIMethod(JAXWSProxyHandler.java:419)
at org.apache.axis2.jaxws.client.proxy.JAXWSProxyHandler.invoke(JAXWSProxyHandler.java:213)
at com.sun.proxy.$Proxy151.setExpressCheckout(Unknown Source)
at com.hp.payment.paypal.commands.PayPalSetExpressCheckoutCmdImpl.performExecute(PayPalSetExpressCheckoutCmdImpl.java:633)
at com.ibm.commerce.command.ECCommandTarget.executeCommand(ECCommandTarget.java:157)
at com.ibm.ws.cache.command.CommandCache.executeCommand(CommandCache.java:332)
at com.ibm.websphere.command.CacheableCommandImpl.execute(CacheableCommandImpl.java:167)
at com.ibm.commerce.command.MeasuredCacheableCommandImpl.execute(MeasuredCacheableCommandImpl.java:69)
at com.ibm.commerce.command.AbstractECTargetableCommand.execute(AbstractECTargetableCommand.java:200)
at com.ibm.commerce.component.BaseComponentImpl.executeCommand(BaseComponentImpl.java:285)
at com.ibm.commerce.component.WebAdapterComponentImpl.executeCommand(WebAdapterComponentImpl.java:46)
at com.ibm.commerce.component.objimpl.WebAdapterServiceBeanBase.executeCommand(WebAdapterServiceBeanBase.java:43)
at com.ibm.commerce.component.objects.EJSLocalNSLWebAdapterService_bd9a6c99.executeCommand(EJSLocalNSLWebAdapterService_bd9a6c99.java)
at com.ibm.commerce.webcontroller.WebControllerHelper.executeCommand(WebControllerHelper.java:2779)
at com.ibm.commerce.struts.v2.AjaxAction.invokeService(AjaxAction.java:637)
at com.ibm.commerce.struts.v2.AjaxAction.executeAction(AjaxAction.java:449)
at com.ibm.commerce.struts.v2.AjaxAction.execute(AjaxAction.java:249)
at com.ibm.commerce.struts.v2.AjaxAction.execute(AjaxAction.java:175)
at sun.reflect.GeneratedMethodAccessor1357.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:55)
at java.lang.reflect.Method.invoke(Method.java:508)
at ognl.OgnlRuntime.invokeMethod(OgnlRuntime.java:899)
at ognl.OgnlRuntime.callAppropriateMethod(OgnlRuntime.java:1544)
at ognl.ObjectMethodAccessor.callMethod(ObjectMethodAccessor.java:68)
at com.opensymphony.xwork2.ognl.accessor.XWorkMethodAccessor.callMethodWithDebugInfo(XWorkMethodAccessor.java:98)
at com.opensymphony.xwork2.ognl.accessor.XWorkMethodAccessor.callMethod(XWorkMethodAccessor.java:90)
at ognl.OgnlRuntime.callMethod(OgnlRuntime.java:1620)
at ognl.ASTMethod.getValueBody(ASTMethod.java:91)
at ognl.SimpleNode.evaluateGetValueBody(SimpleNode.java:212)
at ognl.SimpleNode.getValue(SimpleNode.java:258)
at ognl.Ognl.getValue(Ognl.java:470)
at ognl.Ognl.getValue(Ognl.java:434)
at com.opensymphony.xwork2.ognl.OgnlUtil$3.execute(OgnlUtil.java:492)
at com.opensymphony.xwork2.ognl.OgnlUtil.compileAndExecuteMethod(OgnlUtil.java:544)
at com.opensymphony.xwork2.ognl.OgnlUtil.callMethod(OgnlUtil.java:490)
at com.opensymphony.xwork2.DefaultActionInvocation.invokeAction(DefaultActionInvocation.java:438)
at com.opensymphony.xwork2.DefaultActionInvocation.invokeActionOnly(DefaultActionInvocation.java:293)
at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:254)
at com.ibm.commerce.struts.v2.interceptor.CacheHeadersInterceptor.intercept(CacheHeadersInterceptor.java:48)
at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)
at org.apache.struts2.interceptor.debugging.DebuggingInterceptor.intercept(DebuggingInterceptor.java:250)
at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)
at com.opensymphony.xwork2.interceptor.DefaultWorkflowInterceptor.doIntercept(DefaultWorkflowInterceptor.java:179)
at com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:99)
at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)
at com.opensymphony.xwork2.validator.ValidationInterceptor.doIntercept(ValidationInterceptor.java:263)
at org.apache.struts2.interceptor.validation.AnnotationValidationInterceptor.doIntercept(AnnotationValidationInterceptor.java:49)
at com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:99)
at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)
at com.opensymphony.xwork2.interceptor.ConversionErrorInterceptor.doIntercept(ConversionErrorInterceptor.java:142)
at com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:99)
at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)
at com.opensymphony.xwork2.interceptor.ParametersInterceptor.doIntercept(ParametersInterceptor.java:140)
at com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:99)
at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)
at com.opensymphony.xwork2.interceptor.ParametersInterceptor.doIntercept(ParametersInterceptor.java:140)
at com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:99)
at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)
at com.opensymphony.xwork2.interceptor.StaticParametersInterceptor.intercept(StaticParametersInterceptor.java:201)
at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)
at org.apache.struts2.interceptor.MultiselectInterceptor.intercept(MultiselectInterceptor.java:67)
at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)
at org.apache.struts2.interceptor.DateTextFieldInterceptor.intercept(DateTextFieldInterceptor.java:133)
at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)
at org.apache.struts2.interceptor.CheckboxInterceptor.intercept(CheckboxInterceptor.java:89)
at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)
at org.apache.struts2.interceptor.FileUploadInterceptor.intercept(FileUploadInterceptor.java:243)
at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)
at com.opensymphony.xwork2.interceptor.ModelDrivenInterceptor.intercept(ModelDrivenInterceptor.java:101)
at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)
at com.opensymphony.xwork2.interceptor.ScopedModelDrivenInterceptor.intercept(ScopedModelDrivenInterceptor.java:142)
at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)
at com.opensymphony.xwork2.interceptor.ChainingInterceptor.intercept(ChainingInterceptor.java:160)
at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)
at com.opensymphony.xwork2.interceptor.PrepareInterceptor.doIntercept(PrepareInterceptor.java:175)
at com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:99)
at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)
at org.apache.struts2.interceptor.I18nInterceptor.intercept(I18nInterceptor.java:121)
at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)
at org.apache.struts2.interceptor.ServletConfigInterceptor.intercept(ServletConfigInterceptor.java:167)
at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)
at com.opensymphony.xwork2.interceptor.AliasInterceptor.intercept(AliasInterceptor.java:207)
at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)
at com.opensymphony.xwork2.interceptor.ExceptionMappingInterceptor.intercept(ExceptionMappingInterceptor.java:196)
at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)
at org.apache.struts2.factory.StrutsActionProxy.execute(StrutsActionProxy.java:48)
at org.apache.struts2.dispatcher.Dispatcher.serviceAction(Dispatcher.java:574)
at org.apache.struts2.dispatcher.ExecuteOperations.executeAction(ExecuteOperations.java:79)
at org.apache.struts2.dispatcher.filter.StrutsPrepareAndExecuteFilter.doFilter(StrutsPrepareAndExecuteFilter.java:141)
at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:197)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:90)
at com.ibm.commerce.foundation.server.services.servlet.filter.HttpSecurityFilter.doFilter(HttpSecurityFilter.java:360)
at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:197)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:90)
at com.ibm.commerce.dynacache.filter.CacheFilter$1.run(CacheFilter.java:393)
at com.ibm.commerce.dynacache.filter.CacheFilter.doFilter(CacheFilter.java:556)
at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:197)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:90)
at com.hp.ecom.b2c.service.AuthenticationFilter.doFilter(AuthenticationFilter.java:134)
at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:197)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:90)
at com.ibm.commerce.webcontroller.RuntimeServletFilter.doFilterAction(RuntimeServletFilter.java:839)
at com.ibm.commerce.webcontroller.RuntimeServletFilter.access$0(RuntimeServletFilter.java:618)
at com.ibm.commerce.webcontroller.RuntimeServletFilter$1.run(RuntimeServletFilter.java:462)
at com.ibm.commerce.webcontroller.RuntimeServletFilter.doFilter(RuntimeServletFilter.java:504)
at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:197)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:90)
at com.hp.filter.LogFilter.doFilter(LogFilter.java:37)
at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:197)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:90)
at com.hp.seo.filter.SEOSecurityCheckFilter.doFilter(SEOSecurityCheckFilter.java:161)
at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:197)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:90)
at com.hp.seo.filter.SEOPdpCLPRedirectFilter.doFilter(SEOPdpCLPRedirectFilter.java:407)
at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:197)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:90)
at com.hp.seo.filter.SEOHPCoBrandDynamicToStaticFilter.doFilter(SEOHPCoBrandDynamicToStaticFilter.java:185)
at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:197)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:90)
at com.hp.seo.filter.SEOContentViewRedirectFilter.doFilter(SEOContentViewRedirectFilter.java:218)
at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:197)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:90)
at com.hp.seo.filter.SEOCaseConversionFilter.doFilter(SEOCaseConversionFilter.java:346)
at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:197)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:90)
at com.hp.vanity.filter.SEOVanityURLFilter.doFilter(SEOVanityURLFilter.java:98)
at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:197)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:90)
at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:979)
at com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1119)
at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:4238)
at com.ibm.ws.webcontainer.webapp.WebAppImpl.handleRequest(WebAppImpl.java:2210)
at com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:304)
at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:1033)
at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1817)
at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:382)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:465)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.java:532)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java:318)
at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:88)
at com.ibm.ws.ssl.channel.impl.SSLReadServiceContext$SSLReadCompletedCallback.complete(SSLReadServiceContext.java:1833)
at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:175)
at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138)
at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204)
at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:775)
at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905)
at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1909)
The previous error might have been caused by a lack of system resources due to server is too busy processing multiple requests.
[5/15/23 16:27:29:042 GMT] 00000109 FfdcProvider W com.ibm.ws.ffdc.impl.FfdcProvider logIncident FFDC1003I: FFDC Incident emitted on /opt/WebSphere/AppServer/profiles/default/logs/container/ts_wcsuat3livets-app-5f4c7b799b-fq5nb/ffdc/server1_baad03e3_23.05.15_16.27.29.0403917712438167488214.txt com.ibm.ws.websvcs.transport.http.HTTPTransportSender.invoke 410
This happens only when we connect to "**https://api.paypal.com/2.0/**" but when we point it to "**https://api.sandbox.paypal.com/2.0/**" it works fine. We tried checking the certificate and it looks good. Tried checking the headers and it seems to be good.
Any help would be much appreciated. Thanks!!