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We are facing this exception when we trying to start the Audit Transaction in Guidewire Policy Center. Currently the Audit Transaction is in "Scheduled" Status. We want to move the Audit Transaction "In Progress" but that exception blocking us. Even not able to reproduce the issue in my local system as well as prod-like env.

This issue is raising when two audits are in "Scheduled" Status .

Audit 1 -> Period -> 2022-02-21 to 2023-02-21 - Scheduled Status

Audit 2 -> Period -> 2023-02-21 to 2022-02-21- Scheduled Status

If i am going to start the audit process for Audit1, i m getting the exception

If i am going to start the audit process for Audit2, i m not getting the exception

Even i updated the PolicyPeriod end date time and start date time of Audit1, Even though problem not solved.

Sathish Shanmugam
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  • Please provide enough code so others can better understand or reproduce the problem. – Community May 17 '23 at 16:02
  • This post is probably rather too brief to attract help. Is there any more technical detail you can add? – halfer May 22 '23 at 18:39
  • This issue is raising when two audits are in "Scheduled" Status . Audit 1 -> Period -> 2022-02-21 to 2023-02-21 - Scheduled Status Audit 2 -> Period -> 2023-02-21 to 2022-02-21- Scheduled Status If i am going to start the audit process for Audit1, i m getting the exception If i am going to start the audit process for Audit2, i m not getting the exception Even i updated the PolicyPeriod end date time and start date time, Even though not getting any resolution..@halfer – Sathish Shanmugam May 23 '23 at 10:32
  • This issue is raising when two audits are in "Scheduled" Status . Audit 1 -> Period -> 2022-02-21 to 2023-02-21 - Scheduled Status Audit 2 -> Period -> 2023-02-21 to 2022-02-21- Scheduled Status If i am going to start the audit process for Audit1, i m getting the exception If i am going to start the audit process for Audit2, i m not getting the exception Even i updated the PolicyPeriod end date time and start date time, Even though not getting any resolution..@Community – Sathish Shanmugam May 23 '23 at 10:32
  • We tried multiple ways but not able to reproduce the issue in machine @Community – Sathish Shanmugam May 23 '23 at 10:33
  • is this consistent across all policies in a line of business or all some policies? – Terence Stephens Jul 11 '23 at 15:55

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