Quick Question:
I am attempting to implement an automatic voicemail feature in my Twilio Flex application, where if a customer does not answer a call made by an agent, the system will automatically leave a voicemail message. I know that it is possible to implement the opposite scenario, where the customer can leave a voicemail for the agent, but I am not sure if it is possible to implement the automatic voicemail feature in the way that I described. Can someone with expertise in Twilio Flex provide guidance on how to achieve this functionality?
Thank you in advance for your help.