1

I'm developing a custom mailing template with Odoo docker image (Odoo 14), inheriting mass_mailing module. I placed a thumb image where you choose mailing template when you create a new mailing and also logo of the company in the mailing.

On my local environment, I see the images and everything works well but, when we upload this theme to our production environment and install it, I don't see any of these images. It gives a very common error when I try to open the images.

Not Found
The requested URL was not found on the server. If you entered the URL manually please check your spelling and try again.

By the way, other than images, all the styles (CSS) that I defined work well.

Do you have any idea why I see the images on my local environment but I don't see them on production environment?

My code:

<template id="custom_email_designer_snippets" inherit_id="mass_mailing.email_designer_snippets" name="Custom E-mail designer snippets">
  <xpath expr="//div[@id='email_designer_themes']" position="inside">
    <div data-name="custom_template" title="Custom Mailing Template" data-img="/mass_mailing_themes_custom/static/src/img/theme_imgs/custom_thumb" data-images-info='{"logo": {"format": "png"}}'>
      <t t-call="mass_mailing_themes_custom.theme_custom_template"/>
    </div>
  </xpath>
</template>
<template id="theme_custom_template">
  <t t-call="mass_mailing.s_mail_block_paragraph"/>
  <t t-call="mass_mailing.s_mail_block_footer_separator"/>
  <img src="/mass_mailing_themes_custom/static/src/img/theme_custom_1/logo_grey_120x41.png" width="60" alt="Logo grey"/>
</template>
Kenly
  • 24,317
  • 7
  • 44
  • 60
george
  • 610
  • 6
  • 16
  • 1
    looking at the error thrown, I think the image is not found on the server. Check if the image is in production environment, just not in the development environment. – Joypal Apr 18 '23 at 15:29
  • We have just found the reason. The problem was file permissions. So, the images were already there but without public permission. – george Apr 19 '23 at 15:08

0 Answers0