Pause 3 seconds between array elements in dialogflow cx using $sys.func

Question

In dialogflow cx, I have a $session.params.perks in perks I have 9 elements which come from backend. Now for customer bot need to utter the voice saying "here are the perks we offer $session.params.perks" But the problem is for each perk I need add give 3 seconds time space.

I used

$sys.func.join( ' '$session.params.perks, ' ') which is giving space in test agent of dialogflow cx but when placing a test call I cannot here any space between them

I even tried $sys.func.join($session.params.perks, ' ') this also didn't worked used break time

koverholt · Answer 1 · 2023-04-17T19:59:57.377

You can try using SSML and breaks within Dialogflow CX to insert pauses in between the list elements within your fulfillment response.

For example, in your fulfillment response, you could use the following syntax:

<speak>
Your benefits include: $sys.func.JOIN(" <break time='3000ms'/>, ",
                                      $session.params.perks,
                                      " <break time='3000ms'/>, and ")
</speak>

which would result in the voice agent pausing for 3 seconds between each element in the list, as in "Your benefits include Benefit A [3 second pause], Benefit B [3 second pause], and Benefit C."

Relevant Documentation:

Pause 3 seconds between array elements in dialogflow cx using $sys.func

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