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I've built a cloud flow which gets an "Action 'Get_Video_Captions' failed" error when tested.

The "Error Details" field says "Playlist 'b___A' does not belong to account '4___1'. Trace id: '9___5'." (strings replaced with underscores.)

The "How to fix" says "You should be able to fix this by verifying your account with . You may need to re-enter your password."

The connections list for the flow shows that OneDrive for Business and Video Indexer v2 are connected with no errors, so I'm not sure what it wants verified.

I've tried "verifying" my account by going to Data > Connections > Video Indexer (V2) > Edit and pasting what I assume is the right thing into the API Key field, but I'm only assuming that it wants the "Primary key" from https://api-portal.videoindexer.ai/profile for this field because it doesn't seem to be documented.

Here are screenshots of the flow and the error:

enter image description here

enter image description here

Skin
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Stuart Lindsay
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  • Is that video already available/uploaded on the Azure Video Index service, https://learn.microsoft.com/en-us/azure/azure-video-indexer/upload-index-videos?tabs=with-arm-account-account? Do you see it is listed when you use a List Videos action for example? – Expiscornovus Apr 05 '23 at 12:19

2 Answers2

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Hard to say from this screenshot. Do you have more logging from the Logic App? Are you sure you're passing a valid video indexer videoid in the api call? Have you tried replacing the 'file identifier' with a static value that you know is correct? You can see the videoid of a video in the video indexer portal library.

MSFT_FvN
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  • In the screenshot it is clear the dynamic content File Identifier field from the when a File is created trigger action is used. This is a OneDrive for Business file id (guid) – Expiscornovus Apr 06 '23 at 08:49
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Can you provide the traceId it's marked in pink in the screenshot but it's not private, it just help us investigate.

Ika
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  • Oh thank you, it's "9d2977e-9e87-46a0-bf6c-1037dd4bcae5". – Stuart Lindsay May 02 '23 at 14:07
  • Since posting the original question above I've tried a different way, by first uploading to Google Drive (because the original error seemed to be a conflict with OneDrive) though I get a different error with that which is "No multipart content was found. Trace id: '6cf37863-728f-40bd-9b69-acc62aef0367'." Here's a [Screenshot](https://i.imgur.com/sBhJT4s.png). – Stuart Lindsay May 02 '23 at 14:12
  • It seems that the video URL query param isn't sent in your request. You need to ensure that your OneDrive link is included there. – Ika May 07 '23 at 13:13