I am experiencing some problems using the virtual background feature on Zoom Web SDK version 2.10. I have successfully enabled virtual background using SharedArrayBuffer, but I am having trouble loading a background image from my developed web app.
Specifically, if I connect using Zoom Web SDK by entering the meeting ID and passcode, and defining the role as user/admin, the “Choose Virtual Background” option does not appear.
However, if I use the invitation link taken from the personal area and log in on a Chrome incognito tab, the virtual background selection works correctly.
I have not encountered any errors in the console and I am unable to understand the reason for this behavior.
Could you please assist me in resolving this issue ?
Thank you in advance for your support and I remain available for further information.