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Twilio Plugin downloaded but not loaded

I followed this tutorial, on chat transfer, and all the steps work fine. except the actual transfer button does not appear https://www.twilio.com/docs/flex/solutions-library/chat-and-sms-transfers

Looking a the status report the chat transfer plugin is downloaded ok but not loaded like the rest of the plugins. The sample plugin from the tutorial loads fine and I am using the same deploy/release steps https://www.twilio.com/docs/flex/quickstart/getting-started-plugin

9:28:24 AM | log | plugin plugin-chat-sms-transfer correctly downloaded from https://flex.twilio.com/plugins/v1/plugin-chat-sms-transfer/18.0.0/bundle.js?releaseSid=FK5f557ec19f63b49446efb26cbcd 9:28:24 AM | log | loading plugin plugin-hb-patient-profile function HbPatientProfilePlugin(){return _classCallCheck(this,HbPatientProfilePlugin),t.call(this,"HbPatientProfilePlugin")} 9:28:24 AM | log | loading HbPatientProfilePlugin@0.0.1 plugin

What might be causing a plugin not to load? there is no obvious error in the developer console output. Is there some other source that might give better errors?

iamreddave
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1 Answers1

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It turns out the console view was showing an error. And the error eventually lead to an import problem in the code. specifically index.js in src needed to import * all the functions in Twilio plugin.

iamreddave
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