0

I know that as of 8/24/22, you can send text message at a specific time using the messaging API. However, I'd like to know if the exact same functionality is also available if you're using twilio conversations?

I didn't see that in API docs but would like someone to confirm officially. It'd be a nice feature to have if someone is ONLY using conversations to send messages back and forth.

Saumil Shah
  • 1,383
  • 2
  • 11
  • 20

1 Answers1

2

Currently there's no such functionality in Conversations Product. The customer could implement scheduling on their side. And there's a hacky workaround. The customer may use timers (https://www.twilio.com/docs/conversations/states-timers) and webhooks. Set a timer for moving conversation into 'inactive' state and then when timer caused moving Conversations into 'inactive' state, use 'onConversationStateUpdated' webhook to send a new message.

Maria Sokal
  • 36
  • 1