We got the following Error Logs when we try ASR on Huawei Mate 20 pro with EMUI 12.0.0
Important Note: We updated the Device Software using HiSuite. Before the update, the ASR was working well.
I/MLASR_HaAdapter_MLKitAsr: getSpeechEndTime return !isInfoGatherStart:!isInfoGatherStart !mEventsToBeReported.containsKey(taskId)true 2023-03-05 11:54:54.041 20615-21317/? E/MLASR_AsrProcessor: onFailure socket error: Attempt to invoke virtual method 'long java.lang.Long.longValue()' on a null object reference, NullPointerException 2023-03-05 11:54:54.041 20615-21317/? I/MLASR_AsrProcessor: Attempt to invoke virtual method 'long java.lang.Long.longValue()' on a null object reference isFinished=false 2023-03-05 11:54:54.041 20615-21317/? I/MLASR_AsrProcessor: onAbnormal 2023-03-05 11:54:54.042 20615-21331/? I/MLASR_AsrProcessor: InnerProcessRunnable is over 2023-03-05 11:54:54.042 20615-21317/? I/MLASR_AsrEngine: onError textLenth :17 2023-03-05 11:54:54.042 20615-21317/? I/MLASR_HaAdapter_MLKitAsr: handleMsg, taskId: 1678010090115222msg: 7 2023-03-05 11:54:54.042 20615-21317/? E/MLASR_HaAdapter_MLKitAsr: mEventsToBeReported: has no response event isInfoGatherStart:falsemsg: 7 2023-03-05 11:54:54.042 20615-21317/? I/MLASR_HaAdapter_MLKitAsr: handleMsg, taskId: 1678010090115222msg: 9 2023-03-05 11:54:54.042 20615-21317/? E/MLASR_HaAdapter_MLKitAsr: mEventsToBeReported: has no response event isInfoGatherStart:falsemsg: 9 2023-03-05 11:54:54.043 20615-21317/? I/MLASR_HaAdapter_MLKitAsr: handleMsg, taskId: 1678010090115222msg: 10 2023-03-05 11:54:54.043 20615-21317/? E/MLASR_HaAdapter_MLKitAsr: mEventsToBeReported: has no response event isInfoGatherStart:falsemsg: 10 2023-03-05 11:54:54.043 20615-21317/? I/MLASR_HaAdapter_MLKitAsr: postEvent return !isInfoGatherStart: true!mEventsToBeReported.containsKey(taskId): true 2023-03-05 11:54:54.043 20615-21316/? I/MLASR_AsrVadDetector: lowerEnergy = 40.65, energy = 51.34, diff = 0.26 2023-03-05 11:54:54.055 20615-20615/? E/AsrProcessor: onError code : 11203, message : 1003, Service unavailable
It didn't work after update this devices software but It is working on other devices.