1

We currently are using DataDog as our alert monitoring and Jira for ticket creation. Recently, we've been tasked to automatically create a Jira ticket when a DD monitor triggers an event. Currently, it's set up to just hit Slack but we want a ticket to be created under a Jira Epic when it's triggered. According to the Jira API, this is what we get returned for an epic

"customfield_10002": "PROJ-3875",

I figured this would be the spot to add some JSON but I feel like there's something non-obvious I'm missing. enter image description here

I've tried adding just the above in a bunch of different ways but Google searching has left me slightly puzzled.

It's worth noting that without this section filled in, it does create a stand-alone ticket just fine.

balexander
  • 23,131
  • 14
  • 45
  • 68
  • Did you wrap the custom field in fields object? https://confluence.atlassian.com/jirakb/update-epic-link-via-rest-api-779158615.html – Robert Feb 24 '23 at 12:58

1 Answers1

1

We opened a ticket with DD and they realized that their documentation UI was not accurate. To successfully put it under an epic you simply need to just type the ticket in a string: "PROJ-1234"

balexander
  • 23,131
  • 14
  • 45
  • 68