-2

I am installing my site, but during the installation, we put a request: The following errors occurred: installer_messages.environment.wizard.form.db_connection_failed

I'm stuck: I need help:

installer_messages.environment.wizard.form.db_connection_failed

SAMOURA Amadou
  • 1

1 Answers1

0

The error message "installer_messages.environment.wizard.form.db_connection_failed" indicates that the installation process was unable to connect to your database. This could be due to several reasons, including incorrect database credentials, an incorrect database host, or a problem with the database server.

To resolve this issue, you will need to check and verify your database configuration. This includes checking the following items:

Database credentials (username and password) Database host (e.g. localhost, IP address, or domain name) Database name Port number (if applicable) Once you have verified your database configuration, you should test the connection to make sure it is working correctly. You can do this using a tool like phpMyAdmin, or by connecting to the database using a command line tool like MySQL Workbench.

If you are still unable to connect to your database, you may want to try the following troubleshooting steps:

Restart your database server Check the firewall settings on your server to make sure the database port is open Check the error logs on your server for more information about the connection failure

Harvir
  • 131
  • 7
  • Thank you for your return, I tried all the accesses and all the information is correct, name of the base, the host, password, etc.. during the installation, it sends me directly in 2 steps to put the information of the base, but no connection to the base – SAMOURA Amadou Feb 14 '23 at 15:14