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I have an Azure Student subscription that I moved from a directory to another, and the billing account still in the first directory.

The problem is that when the subscription reached the limit and was disabled, I cannot reactivate it or upgrade it.

I want to have the subscription back or get a temporary access to the files in the FileShare in order to download the files.

I tried reactivating or upgrading with the two accounts, and I got the same response You don't have permission to upgrade You must have an owner role for the billing account. Find a billing account owner at Access control (IAM) and ask them to grant you this role.

I tried moving the subscription back, but it cannot be moved because it is disabled.

Mohamed Ali HAMMAMI
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1 Answers1

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You cannot get access to the files in the disabled Azure Student Subscription.

You have to reactivate it by upgrading the same subscription to Pay-As-You-Go Model.

I can see the similar issue registered in MS Q&A Forum #938350 where the user's requirement is to get the access for the files in Storage account file share on the Azure Student Subscription i.e., disabled and @DavePatric had been mentioned the solution to reactivate the subscription for recovering the files.

For reactivation steps and relevant information, refer to this MS Doc on Azure Student Subscription.