Dear Connectycube Team,
I hope this email finds you well.
Our company has integrated Connectycube into our application, which primarily relies on video calling for communication between users and service providers. To ensure a seamless user experience, it's imperative that the video calling system is robust and reliable.
Unfortunately, our development team is facing challenges in making the system highly robust and 100% reliable. The issue lies in the connection dropping when the application is killed or the phone is locked.
issue: We are trying to integrate connecticube onto cordova app. We are using callkit to implement native incoming screen. The issue is that whenever the app is killed or the phone's screen is locked, accepting the call on callkit leads to failure since the accept call function gets called before the connecticube oncall event listener is called.
I would like to request a call with your technical team to discuss this matter and receive any insights or recommendations that could improve the video calling system.
Thank you for your assistance.
Best regards, Kanhu
Once we receive incoming call using callkit and the user accepts the call, we try to send the accept call command to connectycube. But since the oncall event is not fired immediately, we create a callback loop to wait for the oncall event to get fired. This works sometimes but fails most of the time. Is there any other way ro achieve the accept call functionalities using callkit and connectycube on cordova.