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While creating a test user in my app in Facebook developer, I get this error:

The ability to create test users is disabled temporarily

Is the issue from Facebook servers or the issue from my side?

double-beep
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Rahul Mishra
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  • Getting the same error right now. Check their bug tracker for recent reports on this, and if there aren't any, create a new one. https://developers.facebook.com/support/bugs/ – CBroe Feb 07 '23 at 10:28
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    Still having this issue. Wild. It has been a month already! – Kreidol Mar 07 '23 at 19:43
  • I need to create an access token to use Instagram API. Is there any workaround for this? – Scott Nimrod Mar 13 '23 at 12:37
  • @ScottNimrod have you tried Graph API explorer by Facebook for this? – Rahul Mishra Mar 21 '23 at 06:43
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    This question is closed because "not reproducible or was caused by typos", and was reviewed yesterday and left closed. But as of this moment, it is still a problem. I just reproduced it, and I did not make any typos. Perhaps there is no "answer" that can be given, but the problem is real. – michael_teter Apr 18 '23 at 15:35

1 Answers1

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According to a banner notice on the official documentation page for "Test Users":

We are temporarily removing the ability for apps to create new test users. This should not affect existing test users. We will share an update once access to creating new test users has been reinstated.

Cody Gray - on strike
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Won Yeong Heo
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  • I'm observing the same issue a month later. Is this normal? – Scott Nimrod Mar 12 '23 at 20:21
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    Normal for Facebook? Yeah. The community developer UX has been pretty poor over the years. Still, this is surprising because it prevents many of us from going through the App Review process, right? – rinogo Mar 22 '23 at 15:18
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    The developer experience from Facebook is absolute trash. If you think this is bad, try going through Instagram app review. This is particularly frustrating, as others have noted, because test Facebook accounts are integral in passing review for both FB and IG. These accounts are also very useful in third party app reviewers in so far as they work as an easy way to "provision" test users in an SSO system, something that's basically impossible with Google, Apple, etc. – Brad J Mar 27 '23 at 06:21
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    And here we are still experiencing the issue, does anyone has any update about it ? – guilherme victor ramalho natal Apr 17 '23 at 11:40
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    June 1st 2023, still getting the same error. – itay_alon Jun 01 '23 at 13:33
  • July 29th and still the same. – rjpj1998 Jul 28 '23 at 18:36