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I'm trying to set an email sender (for example recovery password). I already set with a Gmail and Outlook address mail and it's work! Now i nedd to configure an Aruba hostmail. this is my deployment.toml configuration module

[output_adapter.email]
from_address= "****@aruba.it"
username= "*****@****.it"
password= "******"
hostname= "smtps.aruba.it"
port= 465
enable_start_tls= true
enable_authentication= true
signature = "****"

[output_adapter.email.custom_properties]
"mail.smtp.ssl.protocols"="TLSv1.2"
"mail.transport.protocol"="smtps"

Logs return

ERROR {org.wso2.carbon.event.output.adapter.email.EmailEventAdapter} - Event dropped at Output Adapter 'EmailPublisher' for tenant id '-1234', Error in message format, Could not connect to SMTP host: smtps.aruba.it, port: 465, response: -1 javax.mail.MessagingException: Could not connect to SMTP host: smtps.aruba.it, port: 465, response: -1

I tried with smpts and smpt (it should be the same port 465). Can you tell me if it's not supported or something? THanks, i really need help :(

Rocco Manna
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  • Are you share that port is 465 and not 25? / according to https://serversmtp.com/smtp-aruba the port can be 465 / 25 – Anuradha Karunarathna Jan 28 '23 at 04:41
  • Try `telnet smtps.aruba.it 465` / `telnet smtp.aruba.it 465`/ `telnet smtps.aruba.it 25`/ `telnet smtp.aruba.it 25` in your command line to test whether the host is reachable or not? – Anuradha Karunarathna Jan 28 '23 at 04:43
  • Thanks for the replies! I already tried with port 25, moreover trying with 'telnet' i got respons only with 465 port (both smtp/smtps). The issue remains open for the moment – Rocco Manna Jan 30 '23 at 11:46

1 Answers1

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I fixed it by adding these properties in deployment.toml file below this modules:

[output_adapter.email]
from_address= "***@aruba.it"
username= "****"
password= "****!"
hostname= "smtps.aruba.it"
port= 465
enable_start_tls= true
enable_authentication= true
signature = "WSO2"

[output_adapter.email.custom_properties]
"mail.smtp.ssl.protocols"="TLSv1.2"
"mail.smtp.debug"="true"
"mail.smtp.socketFactory.port"="465"
"mail.smtp.socketFactory.class"="javax.net.ssl.SSLSocketFactory"
"mail.smtp.socketFactory.fallback"="false"
Rocco Manna
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