I am trying to create a chatbot that when chatted up gives the user a list of options on what the user wants eg A.check account balance B.Send money, then when the user enters A, the online chatbot should reply that particular user with another set of options eg if the user replies with B(Send money), the second set of options should be which bank do you want to transfer money to A.standard bank B.Union bank etc, how do I make it so that when the user enters A, the onlin chatbot will the know the particular question that A belongs to, the first question or the second or the third
In building the chatbot, I tried giving every single option a unique letter so that I can check for what to reply when given that specific letter, but then the sequence of actions will be disordered
