See these 2 videos which explain the real problem:
https://watch.screencastify.com/v/PBrkqxnIHLJ3E3TiOvRQ
https://watch.screencastify.com/v/p2Ul86Pm6Gq4M9UwD9zN
I have a NEW customer with the name "Greg Nel". When I want to create OR if I want to search for this customer in HighRise using their API, it returns the result "Gregory Snell" which is a different person BUT in his name it contains all the same letters of the NEW customer.
How can I write this GET request to get the correct result?
I have tried these with no good results:
/people/search.xml?term=Greg Nel
/people/search.xml?term="Greg Nel" (using quotes)
/people/search.xml?criteria[first-name]=Greg&criteria[last-name]=Nel
I expect the API to return me the result of either:
-Null (if the exact search term is NOT found), or -the correct result which would be the profile ID data of the customer that I am looking for
