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I am trying to design a chatbot for my company. In my company we mainly build applications for the bank sector. I was asked to design a bot for one of our clients. The plateform I am using to do it is dialogflow. I have finished the first step of my application but I have somes problems. We want to integrate this bot in Whatssap messenger.

The first question is that how can I enable a welcome message whenever a user opens the chat in whatssap ? is it possible to do it ?

**The Second problem is : When I add a Custom payload json data, the payload dont gets displayed whenever I try to use the web demo functionality to interact with my bot. How can I solve this problem ?. the custom payload I have added is :

  "richContent": [
    [
      {
        "options": [
          {
            "text": "Effectuer un virement."
          },
          {
            "text": "consulter solde."
          },
          {
            "text": "procéder à une ouverture de compte."
          }
        ],
        "type": "chips"
      }
    ]
  ]
}```**



All the informations get displayed in the bot except the payload I have added. Is there anyway to solve this problem ?

0 Answers0