We have multiple remote agents who are using NICE InContact for WFM. They are having issues with call refusals we believe, due to inconsistent upstream bandwidth. Does NICE InContact have a tool to test connectivity from the client to their platform like SalesForce (SFDCinstance\speedtest.jsp)? Thanks in advance.
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StackOverflow is meant for programming questions, but this does not appear to be related to programming at all. Perhaps you should ask on [su] instead, or maybe [SalesForce Stack Exchange](https://salesforce.stackexchange.com). Or better, direct your question to NICE directly, since you are asking about one of their products. – Remy Lebeau Dec 14 '22 at 21:28