We have a customer that said their contributors are rate-limited by ReCaptcha. We currently don't have error tracking on front-end, so we don't have more details at this moment
They use static IP and this only happens when there are multiple contributors trying to login to our system simultaneously
Is there somewhere in the ReCaptcha Console where we can check for more details or any setting to enable an IP Safelist?
Our ReCaptcha configuration has no WAF enabled. We've already checked metrics and logs, but we don't find anything useful for this scenario.
For now we are bypassing the backend validation for this customer.
