I want to display the count of users that are participating in conversation. By participating, I mean all actions that a user can take upon a conversation - create, send/read messages and so on.
I found the pchat-users metric - https://www.twilio.com/docs/usage/api/usage-record (Twilio Conversations -> pchat-users) - but this metric won't do, as it gets increased for each newly created user, despite if the user ever uses any conversation functionality.