I am trying to implement Dialogflow CX for my company to automate appointments to collect below parameters:
Name Date & time of the appointment Type of appointment - new or follow-up Reason/purpose for visit - General query, sales query and so on..
these parameters are collected and sent to our calender and information is stored in the calender which is fine since the calendar and account is created in Germany.
During this process does Dialogflow CX (global) or if I use Dialogflow ES(Global) save any data such as above mentioned parameters within iself that I need to watchout for? I am from Germany so I have to adhere the GDPR rules.
Many thanks!
did not find correct documention that explains this.
