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I am getting a licenseReportCounter() exception when starting a Jasper report.

Jasper's License was valid and not expired.

Exception:

Caused by: org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'heartbeatTrigger' defined in ServletContext resource [/WEB-INF/applicationContext-logging.xml]: Cannot resolve reference to bean 'heartbeatJob' while setting bean property 'jobDetail'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'heartbeatJob' defined in ServletContext resource [/WEB-INF/applicationContext-logging.xml]: Cannot resolve reference to bean 'heartbeatBean' while setting bean property 'targetObject'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'heartbeatBean' defined in ServletContext resource [/WEB-INF/applicationContext-logging.xml]: Cannot resolve reference to bean 'heartbeatProContributor' while setting bean property 'contributor'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'heartbeatProContributor' defined in ServletContext resource [/WEB-INF/applicationContext-logging-pro.xml]: Cannot resolve reference to bean 'licenseReportCounter' while setting bean property 'licenseReportCounter'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'licenseReportCounter' defined in class path resource [com/jaspersoft/ji/license/ApplicationContextLicenseConfiguration.class]: Instantiation of bean failed; nested exception is org.springframework.beans.factory.BeanDefinitionStoreException: Factory method [public com.jaspersoft.ji.license.LicenseReportCounter com.jaspersoft.ji.license.ApplicationContextLicenseConfiguration.licenseReportCounter()] threw exception; nested exception is java.lang.NumberFormatException: For input string: "" at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveReference(BeanDefinitionValueResolver.java:328

Jasper was running on a WebLogic server. I tried restarting the WebLogic server by stopping all the backend processes. But it did not work. I am not able to retrieve the reports via the Front end.

Reg
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James S
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1 Answers1

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We resolved this issue by deleting the ".jslic" and ".jseval*" which are available in our user home folder and then start the server again. It re-created these files after we started the server and the reports can able to retrieve from front end.

RCA: This problem occurred due to the corruption in auxiliary license files

James S
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